If Sync Gmail is enabled, check whether your device's Battery saver mode is on and turn it off. Battery saver mode disables background syncing.
Alternatively, instead of disabling Battery saver mode, open Gmail and tap Auto-sync is off to enable. If automatic sync won't work for some reason, your phone has an option to perform a manual sync. This forces your email app to sync, find, and download new emails to your device. This option works just like the regular sync, except you must manually go into the settings and tap an option. Remember, precise steps vary from device to device.
When your phone downloads an email, it takes up some space on your device's memory. If you're running out of storage on your phone, that may be why your emails aren't syncing especially when trying to download an email with a large attachment.
Thankfully, you can fix this by deleting unneeded files from your phone as follows specific instructions vary from device to device :. Not all Android phones have this option to find and remove space-hogging files. If yours doesn't you can use Files by Google to delete files instead. Ways to Make Space. When you change the password for your email account, you must update it in the email app on your phone as well. If you don't do so, your phone won't be able to sync new emails, as it simply doesn't have the authorization to do so.
You can fix this issue by opening your email app and entering your new password. The app will then connect to the email servers and fetch new messages for you. Remember to update the password everywhere else you use that account whenever you change the password.
Like all apps on your device, your email app saves data and cache files on your phone. While these files don't normally cause any issues, it's worth clearing them to see if that fixes the email sync issue on your Android device. Deleting data and cache files won't delete your emails; your emails are stored on your email provider's server. To clear the cache:. For best performance, you should keep your apps up to date. If it's been a while since you updated your email app, it's worth looking in the Play Store if an update is available.
New updates fix many existing bugs in the app. If your emails aren't syncing because of such a bug, this will fix the issue for you:. If your email is not syncing yet, you may have an issue with account configuration. In this case, removing and re-adding your account to the app could fix it.
This way, you can confirm the settings to make sure nothing is misconfigured. To do this, you'll need first to remove your email account from the app. Sometimes, the Internet connection itself isn't working, or a public Wi-Fi hotspot requires you to sign-in or agree to their terms, first. Checking with your browser, which is simpler than other tools you may use, can help.
Gmail is the primary email program on Android. It is able to check not only Google's Gmail service, but almost any other mail provider as well. Sometimes, small changes in the email service provider require updates to the Gmail program to work properly. A quick check to be sure there's no available updates is the best first step.
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong. Sometimes, Gmail Sync can be turned off on accident. It's best to make sure it's still turned on. Android allows you to turn on and off data sync at a system level, and sometimes this setting can be turned off on accident. If there's not enough room on your Android device, you can run into a multitude of different problems.
Checking and freeing up space can help; removing things you don't want or need and making space for things you do want. Unfortunately, if there is ever a problem with this stored information, most email apps and providers don't do a great job of letting you know that the information it's trying to use isn't working, or is being rejected.
Because of this, it's best to double-check that you're using the right password for your email by logging in with a web browser on your computer. The next step is to reset the email program on your Android device entirely. This will wipe all settings for all mail accounts, and require you to reset everything, then re-download all your mail. Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. Authored by: Support.
With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! It can be frustrating when you can't get your email using your Android phone or tablet. In some cases, this is someone's only way to check their email. This guide will take you through the basics to getting your mail back working properly.
One of the simplest checks we can do is to ensure the Internet connection is okay. If you are sure you are connected to the net, you can skip this step. Check Airplane Mode Airplane Mode turns off all communication on your device. Your screen may look slightly different from these screenshots, as Android devices can be customized by the device manufacturer as well as the carrier, as well as different versions look slightly different.
How to Fix My Internet Connection Learn how to troubleshoot Internet connectivity issues for any device s you have that are struggling to access the Internet. Gmail on the Google Play Store.
If you are viewing this guide on another device, the link above won't quite help; instead follow the instructions below to check if the Gmail app has any updates available. Before you restart or shut down your device, make sure to save all necessary work to prevent data loss.
Depending on the manufacturer and model of Android device you have, the location of the power button will vary. If the menu does not pop up, continue to hold the power button, and your Android device will shut off.
0コメント